At KASMAH, we value the trust our customers place in us and are committed to maintaining the highest standards of privacy and data security. Please take a moment to read our Privacy Policy to understand how we handle your information.

Note: This policy may be updated periodically without prior notice. Please review it regularly to stay informed about any changes.

1. Collection of Personal Information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide insights into your browser and operating system.

  • You can browse our website without registering, but placing an order requires completing the registration process with valid details.
  • Your contact information may be used to inform you about new products, offers, and updates based on your previous orders and interests.

Email Marketing: With your permission, we may send you emails about our store, new products, and updates.

2. Consent

How do we get your consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose. For secondary purposes, such as marketing, we will either ask for your explicit consent or provide you with an opt-out option.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or continue using your information by contacting us at info@kasmah.in or mailing us at:
P4, Hauz Khas, New Delhi – 110016

3. Use of Demographic and Profile Data

Your personal information is used to:

  • Fulfill your orders and provide customer support.
  • Send promotional offers and updates (with an opt-out option available).
  • Resolve disputes and troubleshoot problems.
  • Prevent fraudulent transactions and ensure website security.
  • Customize your shopping experience and recommend products based on your preferences.

We may analyze demographic and profile data to improve our services.

IP Address Usage: Your IP address may be used to diagnose server problems, manage our website, and gather general demographic information.

Surveys: Occasionally, we may invite you to participate in surveys to improve your experience.

4. Payment

We use PayU for processing payments.

  • Neither we nor PayU store your card data on their servers.
  • Payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) during processing.
  • Your transaction data is only used as long as necessary to complete the purchase.

For more insight, please read https://www.payu.in/tnc.

5. Third-Party Services

  • Third-party service providers collect, use, and disclose your information only to the extent necessary to perform their services.
  • Payment gateways and transaction processors have their own privacy policies. We recommend reviewing them for a better understanding.
  • If you proceed with transactions involving third-party providers, your information may become subject to the laws of the jurisdiction(s) where they operate.
  • Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.

Links: Clicking on external links may direct you away from our site. We are not responsible for their privacy practices and encourage you to review their policies.

6. Security Measures

We use stringent security measures to safeguard your personal information against unauthorized access, misuse, or alteration.

  • Access to your account is secured through secure servers and encryption protocols.
  • Regular audits are performed to maintain high standards of data security.

7. Cookies

We use cookies to maintain your session and improve your browsing experience. Cookies do not store personally identifiable information and cannot track you on other websites.

8. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for your minor dependents to use this site.

9. Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting on the website.

  • Material changes will be highlighted for clarity.
  • If our business is acquired or merged, your information may be transferred to the new owners.

10. Questions or Concerns?

For any queries regarding our Privacy Policy, please reach out to us at:
📧 info@kasmah.in
📍 P4, Hauz Khas, New Delhi – 110016

We are committed to addressing your concerns promptly.

Thank you for trusting KASMAH with your information.